Learn how to integrate a chatbot on Facebook Messenger here. Check out some auto-replies here for inspiration.Ĭhatbots: A chatbot can help your team answer frequently asked questions, route conversations to the right team, and even collect leads. Quick replies: Answer frequently asked questions in one click using templated messages.Īuto-replies: Use auto-replies to make sure questions are always answered. There are several tools in Facebook Messenger that you can use for working more efficiently: You can use automation to, for example, send your sales scripts or quickly answer frequently asked questions. The whole customer journey takes place on Facebook Messenger.įrom here on, your Facebook inbox might get a little busy. No need to redirect customers to a different app or landing page. See, you can target prospects via Facebook ads, redirect them to Facebook Messenger and start selling your product right then and there. It’s the combination of Facebook and Messenger that makes selling through Facebook Messenger a success. Already over 40 million businesses are selling their products through the app.
But if you want to sell, you have to be proactive.įirst, you need to invite prospects to start a conversation. Customers always know where to find you when they have a question. Selling through Facebook Messenger is a whole different story than offering service.
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